Effective Date: 11/07/2024

Privacy Policy

This Privacy Policy describes how Farmers Insurance Rubiano Agency (hereafter to be referred to as the “Agency”) collects personal information from you or about you (hereafter be referred to as “You” or the “Client” interchangeably), why we collect this information, how we may use or disclose this information, and the choices You have regarding the information we maintain.

The Agency is committed to protecting your privacy as a visitor to this website and as our client. The Agency is owner of the information, which is collected on this website. We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party not specifically authorized by you to receive your information except as we have disclosed to you in this Privacy Policy.

Information Collection Of Personal Information You Provide

The Agency collects customer information in different ways. For example, we gather information from:

 applications and other forms related to our products and through conversations with Agency representatives, including our agents.

 use of farmers.com, our mobile sites and applications, and our social media sites and applications.

 transactions or experiences with us, such as payments, underwriting and claims. within the Farmers family of companies.

 non-Farmers parties, including consumer reporting agencies that provide us with information such as driving records, claim histories and credit information.

Additionally, the Agency may send You follow-up messages through our text messaging service. If you provide us with a mobile phone number to text you, you are agreeing to an SMS communication with our Agency. Text messaging opt-in data and consent is not shared with any third parties. By opting in to or using our text messaging service, You have agreed to be bound by the Terms and Conditions contained herein. You further acknowledge and represent that You are the authorized user of the mobile phone number that You provided. If You do not agree with these Terms and Conditions, do not opt-in to our text messaging service.

Privacy Principles

The Agency will not sell client information. We will not allow those who are doing business on our behalf to use our client information for their own marketing purposes.
The Agency contractually requires any person or organization providing products or services on our behalf to protect our client information. The Agency does not share customer medical information within the Farmers family of companies unless: You expressly authorize it; or it is permitted by law; or your insurance policy contract with us permits us to do so. We may share client information and permit others to use that
information if You give us your consent, it is necessary to complete a transaction You request, or it is otherwise permitted by law. The Agency handles information about former and prospective clients the same as existing clients.

Use of Information Collected

The Agency or associated representatives may use the personal information collected from You for various purposes, including to communicate with You and to fulfill Your requests. For instance, if You request a quote for coverage in Your area, we use the
information You provide to fulfill Your request accurately. We may use the personal information You provide to us to send You information that we believe may be of interest to You, including information about new insurance developments. You can manage these communications, as described below in “Your Choices.”

We may also use the personal information we collect to take certain action regarding any suspected or actual fraudulent or illegal activity or activity that violates our polices, comply with applicable laws, rules, regulations, and legal processes, and for any other purpose, with Your consent.

Disclosure of Personal Information

The Agency may disclose personal information we have collected through the Site to our business partners and vendors. For example, we may use external insurance carriers to help fulfill requests for coverage. In addition, we may disclose personal information in the event we sell or transfer all or a portion of our business assets (e.g., further to a merger, liquidation, reorganization, or any other business transaction,
including negotiations of such transactions) or with Your consent or at Your direction.

The Agency also may disclose Your personal information (1) to comply with legal requirements (for example, to respond to court orders, subpoenas, government or law enforcement agency requests, or other legal processes); (2) to protect or defend the Agency (3) where we perceive a threat or risk to individuals or property as a result of activity on our site; or (4) in connection with their inappropriate use of our site, noncompliance with our Terms of Use, or a complaint filed about Your use of our site.

Security

We take reasonable precautions to ensure Your information remains confidential; however, You must keep in mind as You authorize the uploading of information to our website that any transmission via the Internet is not completely secure. Accordingly, we cannot guarantee the security of Your information collected through our Agency or associated representatives.

Your Choices

The Agency may use the information You provide to send You information and materials that we think may be of interest to You. If You do not wish to receive any further promotional messages from us, You can text STOP in response to any text message.
Please note that even if You unsubscribe from receiving promotional messages from us, we may still send You transactional or informational emails.

Changes to Our Privacy Policy

This Privacy Policy is subject to change at our discretion. We will notify You of changes to this Privacy Policy by posting an updated version on our site and updating the “effective date” at the beginning of this page. Your continued use of the site or the Agency’s services after any update to this Privacy Policy will constitute Your acceptance of the changes. If you have any questions about our privacy policy, please feel free to
contact us by clicking on the Contact Us  tab on the navigation bar.